You’ve got questions, I’ve got answers.
Why should I choose you to design my brand?
My process is specially crafted for creative entrepreneurs like you. When we work together, I don’t just get to know you through a screen. I will talk with you on the phone and meet up with you in person if possible. I want to learn the ins and outs of your business. With my specialized questionnaires, I will ask you the right questions so we can create a brand that matches your vision. That way you can reach your ideal client with ease.
How does this work if I already have some graphic assets?
Ideally, I would build your brand for you. That way, we can create an aesthetic that truly matches the brand of your dreams. Regardless, I can take the work you already have produced and transform it with creative design tactics. I love supporting my clients through the design phase and will happy collaborate with any other individuals necessary to bring your vision to life.
What if I need help with website copy?
I offer copywriting services to my clients for an additional charge. If I am unable to complete your copywriting project, I will put you in contact with a suitable copywriter from my network.
Do you offer payment plans?
Yes! I ask for a 50% upfront deposit, and a 50% payment upon delivery. Please reach out if you have more questions about payment plans.
How long is your process?
Brand Strategy typically takes 4-6 weeks to complete from the moment the contract is signed. Full Website Design takes 4-6 weeks as well. Website maintenance occurs on a monthly basis. Graphic Design and Marketing projects vary depending on their scope.
What if I need to pause our project?
I get it, life happens. If we are working together on a project, I will allow you to pause the project for up to 30 days. After that, it will cost a 15% fee to reboot the project. If over a six months has gone by since we’ve worked together, a whole new contract will need developed. I follow these policies as a way to protect both of us when working together.
Do you offer returns?
Because of the nature of my work, I do not offer refunds. I offer my clients a detailed and thorough design process to ensure they are pleased with the work I produce for them!